Technical Sales Manager, Maintenance

Classification:     Exempt | Salary | Full-time

Career Group | Family | Pathway | Level 

Sales & Business Development | Sales Support | Support | Intermediate

Reports To:    Sales & Marketing Manager

Department    Sales

Summary/Objective:

The Technical Sales Manager, Maintenance will be responsible for supporting and generating leads, advancing the sales process, closing new business, and achieving/assisting in meeting opportunity-based sales quotas. The Technical Sales Manager, Maintenance will conduct research to identify and reach business targets through telephone, email, webinar and social channels. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.

Essential Functions:

  • Prepare and expedite maintenance proposals as requested by Regional Sales Manager
  • Collaborate with Technical Sales and Avionics Service Sales to provide a single proposal for customers
  • Collaborate with Regional Sale Manager & Director of Maintenance to offer options for flat rate maintenance activities
  • Interact with Aircraft OEM’s to identify warranty and extended warranty coverages
  • Research 3rd party vendors to offer competitive parts costs for customer proposals & during maintenance
  • Collaborate with Technical Sales, Avionics Service Sales, and Regional Sales Managers to offer “Up Sell” proposals
  • Provide a detailed hand off to Planning and Production once the Proposal is signed
  • Research Customer Records to identify out of Phase Inspection or Maintenance items
  • Maintain proficiency in each aircraft Manufacturer’s Inspection criteria
  • Participate in weekly Production meetings to ensure accuracy of work performed
  • Participate in “Post Mortem” debriefs to fine tune quoting process  
  • Monitor Sales Email Inbox and Sales Phone number
  • Attend weekly Sales meetings and Strategy meetings
  • Record all communications and relevant details of Opportunities and Customer Contacts in Sales Force
  • Assist Regional Sales Managers in running report from AMSTAT to research upcoming inspection events
  • Maintain proficiency in each Aircraft Manufacturer Maintenance Manuals and Inspection criteria.
  • Willingness to travel as needed
  • Other duties as assigned

Required Education and Experience:

  • High School diploma or GED
  • 2-5 years of experience working in an MRO
  • Excellent written and oral communication skills
  • Highly self-motivated and self-sufficient
  • Excellent organizational and time management skills
  • Ability to collaborate well in a team and cross-functional environment
  • Analytical thinking and problem-solving skills

Preferred Education and Experience:

  • Airframe & Powerplant License
  • Proven track record of successful sales experience
  • Customer Service experience

Supervisory Responsibility:
None.

Work Environment:
Works in a clean, air-conditioned office space, free of noise, dust, and humidity.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.  Occasional lifting of light items required.  No specific vision requirements.

Objects weighing 70 pounds or more must be accompanied by a second individual to avoid injury.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:
Limited (<5%)

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

News

Pro Star Aviation Adds New Regional Sales Manager

Pro Star Aviation Adds New Regional Sales Manager

October 4, 2022

Pro Star Aviation, an innovative aerospace modification center, announced today that Mark Ordung rejoined its team as the new Regional Sales Manager for the Mid Atlantic and New York Metropolitan territory. His responsibilities will include sales growth in his territory and partnering with business jet clients to meet their needs.

Pro Star Aviation’s Special Mission Team Completes Two Unique Challenger 650s

Pro Star Aviation’s Special Mission Team Completes Two Unique Challenger 650s

April 21, 2022

Pro Star Aviation, an innovative special missions aerospace modification center, announced today that it has completed and delivered two special mission Challenger 650 aircraft utilizing several FAA STCs approved by their STC ODA.

Kristi Auclair Lead Customer Coordination Efforts

Kristi Auclair Lead Customer Coordination Efforts

March 14, 2022

Kristi joined Pro Star Aviation in 2018 as a Special Missions Program Assistant, where she was responsible for ensuring effective processes and procedures through all stages of the project life cycle. Kristi has over ten years of experience collaborating with internal stakeholders and managing programs to deliver key customer metrics. 

Blog

MTBF does not equate to Never……

November 22, 2022

Last month, we concluded that the old adage for spending money on your aging aircraft no longer applies. When the demand for new aircraft dramatically outweighs the supply, it makes sense to modify your current aircraft beyond the once-golden standard of 25% of its value.

The Old Adage No Longer Applies

October 18, 2022

As we explored in Part One, the cultural consciousness of aviation was at an all-time high during the 1950s and 60s. However, this could not last forever.

“The Demystification of Aviation” (Part Two of Two)

September 20, 2022

As we explored in Part One, the cultural consciousness of aviation was at an all-time high during the 1950s and 60s. However, this could not last forever.

“The Demystification of Aviation” (Part One of Two)

August 19, 2022

“I’ve always loved airplanes and flight. The space program was really important to me as a kid. I still have a photo of Armstrong and Aldrin on the moon in my living room.” – Bill Nye, 1998.

Connectivity: The ABC’s of A2G.

April 12, 2022

“High-speed Internet access or broadband, is giving entrepreneurs anywhere an unprecedented chance to disrupt entire industries.”
Ajit Pai, Former Chairman of the U.S. FCC

Connectivity: When it comes to satellite connectivity, the sky’s the limit – sort of.

March 8, 2022

“Streaming TV shows, movies, and other types of video over the Internet to all manner of devices, once a fringe habit, is now a squarely mainstream practice.”
Walt Mossberg, journalist